Privacy Policy

Last Updated: 08 October 2026

Welcome to Vastu Matrix (“Vastu Matrix”, “we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website:

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This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, book a consultation, purchase a service/product/course, submit an enquiry, or otherwise interact with Vastu Matrix.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. About Vastu Matrix

Vastu Matrix is operated by Dr. Dharmendraa Soni and provides services and educational offerings relating to Vastu, Numerology, Astrology, Reiki, Energy Healing and related spiritual/wellness practices.

Our website may provide:

Vastu Consultation
Residential & Commercial Vastu
Factory/Business Vastu
Numerology & Name Correction
Astrology Consultation
Reiki & Energy Healing
Vastu & Numerology Reports
Courses and educational programs
Spiritual/energy-related products and services
Online and offline consultations

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

A. Personal Information

This may include:

Full name
Mobile/WhatsApp number
Email address
City, state and country
Address or property location where required for a Vastu consultation
Date of birth
Time and place of birth, where required for Astrology/Numerology services
Business or company details
Property/home/office/factory information
Information voluntarily provided through enquiry or consultation forms

B. Consultation Information

If you request a consultation, you may voluntarily provide information about:

Your home, office, shop or factory
Business or career concerns
Family or relationship concerns
Property-related information
Photographs, floor plans, maps or documents
Birth details for Astrology/Numerology analysis
Other information that you choose to share for the purpose of receiving the requested service

You should only provide information that is necessary or that you are comfortable sharing.

C. Payment Information

If you purchase a service, course, report or product, payments may be processed through third-party payment gateways.

We generally do not directly store your complete debit/credit card, banking or UPI credentials. Payment information may be processed by the relevant payment service provider according to its own privacy policy and security practices.

D. Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visit
Referring website
Website usage information

This information may be used for security, analytics, website improvement and performance monitoring.

3. How We Use Your Information

We may use your information for legitimate business and service purposes, including:

Responding to your enquiries.
Scheduling and providing consultations.
Preparing personalised Vastu, Numerology or Astrology reports.
Delivering purchased services, courses or products.
Processing payments and transactions.
Sending booking confirmations and service-related communications.
Communicating with you through phone, email or WhatsApp where appropriate.
Improving our website, services and customer experience.
Maintaining business, accounting and transaction records.
Preventing fraud, misuse, spam or security threats.
Sending promotional or marketing communications where permitted and where applicable consent has been obtained.
Complying with applicable legal and regulatory requirements.

4. WhatsApp and Other Communication Channels

If you contact us through WhatsApp, phone, email, social media or another communication platform, the information you provide may be used to respond to your enquiry or deliver the requested service.

Third-party communication platforms may process your information according to their own privacy policies and terms.

You should review the privacy policy of the relevant platform before sharing sensitive information through it.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Maintain website functionality
Understand website traffic
Improve user experience
Remember certain preferences
Analyse website performance
Support marketing and advertising activities, where applicable

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party service providers to operate and improve our business, including providers for:

Website hosting
Payment processing
Website analytics
Email communication
WhatsApp or communication services
Marketing and advertising
Course delivery
Customer relationship management
Scheduling and appointment management

These third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not intend to sell your personal information to third parties.

7. Sharing of Personal Information

We may share personal information when reasonably necessary:

With service providers who assist us in operating our business.
With payment processors for completing transactions.
With technology and hosting providers.
With professional advisers where necessary.
To comply with applicable law, legal proceedings or lawful government requests.
To protect the rights, safety, security or property of Vastu Matrix, our users or others.
With your consent or at your direction.

We do not sell your personal information as a business practice.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for:

Providing requested services
Maintaining business and transaction records
Meeting legal, tax and accounting requirements
Resolving disputes
Preventing fraud or misuse
Protecting our legitimate business interests

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request information about personal data processed by us.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Raise a privacy-related grievance or complaint.
Exercise other rights available under applicable data protection law.

Where consent is the basis for processing, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

To exercise a privacy-related right, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate consent or legal basis.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Sensitive or Personal Information Shared During Consultation

Some users may voluntarily share personal, family, financial, health-related, relationship-related or other private information during consultations.

Please understand that you are responsible for deciding what information you choose to provide.

We recommend sharing only information that is reasonably necessary for the service you have requested.

Such information will be handled for the purpose of providing the requested consultation or service and in accordance with applicable law.

13. Vastu, Astrology, Numerology and Healing Disclaimer

The services and information provided by Vastu Matrix are intended for educational, spiritual, advisory and personal guidance purposes.

Vastu, Astrology, Numerology, Reiki and related energy or spiritual practices should not be considered a substitute for professional medical, psychological, legal, financial or other regulated professional advice.

Where a matter involves health, mental health, legal, financial or other professional concerns, you should consult an appropriately qualified professional.

We do not guarantee any specific financial, business, health, relationship, career or other outcome from the use of our services.

14. External Websites

Our website may contain links to third-party websites, social media platforms, payment providers or other external services.

We are not responsible for the privacy practices, security, content or policies of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

15. International Visitors and Data Transfers

Vastu Matrix may provide online services to clients in India and other countries.

Where personal information is processed or transferred across jurisdictions, we will take reasonable steps to handle such information in accordance with applicable law and appropriate contractual or organisational safeguards where required.

16. Marketing Communications

Where permitted by applicable law, we may contact you regarding:

New services
Consultation offers
Courses
Workshops
Reports
Educational content
Special offers
Events

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe/opt-out mechanism.

Service-related communications may continue where necessary to provide a service you have requested.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in legal requirements
Changes in our privacy practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

18. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or your personal information, please contact:

Vastu Matrix
Dr. Dharmendraa Soni

Website: https://vastumatrix.store/

Email: [INSERT YOUR OFFICIAL EMAIL ADDRESS]

Phone / WhatsApp: [INSERT YOUR BUSINESS PHONE NUMBER]

Address: [INSERT YOUR BUSINESS ADDRESS]

Privacy / Grievance Contact: [INSERT EMAIL ADDRESS]

We will make reasonable efforts to review and respond to privacy-related requests within the period required under applicable law.

19. Consent

By using our website, submitting an enquiry, booking a consultation, purchasing a service, or otherwise voluntarily providing personal information, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will seek consent through an appropriate mechanism.